FHMC Web Content Viewer (JSR 286)

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Freedom Mortgage Reviews

FHMC Web Content Viewer (JSR 286)

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FHMC Web Content Viewer (JSR 286)

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Freedom Mortgage

Quick, easy, painless

Jjw W., Anywhere, TX
 
5 out of 5 stars

4/18/2016 - Would be good to keep customer informed of current loan status


Freedom Mortgage

Train wreck

John D., Racine, WI
 
1 out of 5 stars

4/18/2016 - I was contacted by so many different people i had no idea who was in charge of what. i kept getting different numbers, and it was bad enough that i cancelled the process because it seemed like a complete bait and switch. when someone contacted me to give me finally an explanation for part of it, i at least understood why the monthly charges changed, but the first person i talked to told me i had to pay closing costs, and told me how much i had to have, and that i could use a check. apparently that was wrong. so i went along with the refinance, and now when it's too late to undo it, suddenly i'm getting bills for things that apparently nobody here though of, or they simply don't know how to use a calculator, and there's going to be another $500 or more out of my pocket, with no warning, because of their incompetence. considering how many hoops had to be jumped through, i find it disgusting that they can't even get the numbers right at any step of the process, and when they realize they screwed up, they wait until after the 4 day grace period to change your mind to let you know, so that you basically are held hostage and have to pay these extra costs that should've been part of the original deal in the first place.


Freedom Mortgage

Exceptional service

Benita B., Columbus, GA
 
5 out of 5 stars

4/18/2016 - Loved the freedom team! unfortunately, i did not feel the lawyer was personable and seemed to be in a hurry.


Freedom Mortgage

Overall, very good

Eli R., Maryville, TN
 
4 out of 5 stars

4/18/2016 - My only complaint was that it was often hard to get in touch with people over the phone.


Freedom Mortgage

Great job now

Jeremy H., Anna, TX
 
5 out of 5 stars

4/18/2016 - Everyone i spoke to did a great job and i appreciate everything that was done to help us get this loan.


Freedom Mortgage

Excellent experience

Robert A., Denver, CO
 
5 out of 5 stars

4/18/2016 - Excellent experience with all representatives. quick communication, and i was informed in a very timely manner regarding forms that needed to be signed, copied, scanned, etc.... closing with notary went very smoothly.


Freedom Mortgage

Highly recommended

Michael F., Islip, NY
 
5 out of 5 stars

4/18/2016 - Excellent service from beginning to end. everyone i spoke with was knowledgeable and accessible. tom monte and rosemary guided me through the application process. pauline bishop processed my loan with expedience answered every one of my questions with a smile you could hear through the phone. highly recommend their services.


Freedom Mortgage

Quick & easy

Belinda D., Reynoldsburg, OH
 
5 out of 5 stars

4/18/2016 - Everyone along the process was very professional and easy to talk to. they kept me well informed and answered all my questions.


Freedom Mortgage

Easy process.

Theresa A., Katy, TX
 
5 out of 5 stars

4/18/2016 - The loan officers were very helpful.


Freedom Mortgage

Best service i ever seen

Wing hing N., Yonkers, NY
 
5 out of 5 stars