Freedom Mortgage Reviews
10/13/2016 - Thanks for the swift service and professional service...great job !!!
Exceeded our expectations
10/13/2016 - Patrick corby was beyond helpful! this was our first time buying a home and he kept me informed every step of the way. he answered my emails and calls immediately and at any time of the day, and eased all of my fears throughout the process. we will definitely refer him to all of our friends.
Do not communicate well
10/13/2016 - Overall experience is great but closing department and loan services were not in sync at all and caused me to take/make multiple calls/emails to communicate the same single piece of information.
10/13/2016 - I was very pleased with the whole process.
10/13/2016 - Enjoyed the experience
Fast, easy, efficient
10/13/2016 - I had called customer service for a separate issue and when finished i was informed that i was eligible for a refi. i explained i had just refinanced 7 months ago but the customer service rep said it may be worth discussing. after speaking with a loan specialist, i was informed that this refi would be:
Eric spicher awesome
10/13/2016 - Could not of asked for a better team eric spicher was the best an asset to his company we will be back it was a lot of fun and eric helped us far above our expectations and hope to have our eric again
Well done & happy
10/12/2016 - No complaints with freedom mortgage. the whole staff was very helpful in all aspects of getting everything pushed through in a timely manner. a big thank you goes out to the whole team there at at freedom mortgage for all they've done to make this transition run smoothly. everything done, everyone is happy.
Professional at its best
10/12/2016 - Mr. scott services were truly appreciated.
10/12/2016 - Closer above reproach
Easy, straight forward.
10/12/2016 - Smooth process, got what i needed.
10/12/2016 - Matt milender and arinze offor were very polite and helpful. have delt with other lenders and by far this is the best experience.
Exceptional and personal
10/12/2016 - Randy king is exceptional as a loan advisor. the process of buying a new home is daunting to say the least, but randy was with us every step of the way. he went above and beyond to make sure that we were well informed through the process and assisted us with every step. he made us feel at ease through the process and is exceptionally knowledgable at what he does. we cannot thank randy king enough for helping my husband and i to achieve our dreams of owning our new home! we cannot say how much we appreciate how this experience went for our family.
10/12/2016 - Erik feldman provided outstanding service that i will never forget. i will recommend freedom mortgage to everyone with the service i received. thank you erik for the awesome service.
10/12/2016 - We were under the assumption when we agreed to refinance only our interest rate would change. nothing else as we were told. it is a streamline refinance. when we got the closing papes our principal had jumped up. we will not refinance anymore because each time we were told it cost us nothing. yes it does. your company had tacked the closing costs or other costs on to the principal of our loan.
Thorough and efficient
10/11/2016 - All expectations met
Excellent all staff
10/11/2016 - Marc, tara and tammy went over and beyond expectations to accommodate my father would.he would definitely recommend family and friend to this company.
10/11/2016 - Estevan gamboa and emma cerrilo
10/11/2016 - Between application and close was very quick. thanks
Very good -
10/11/2016 - Everyone involved was very helpful
10/11/2016 - Emilia durazo always explained clearly what needed to be done. i was never confused and she was friendly and professional
My own research next time
10/11/2016 - I wish that the realitor kept more in contact with my broker. a lot of things went unanswered.
10/11/2016 - Simple to get refinanced and conveniently done in our home
Very up to date
10/11/2016 - Everybody was a team member
Benefits me first
10/11/2016 - The representatives were difficult to reach at times but as a general rule i would receive a response within a reasonable period of time. i rate my experience as an overall excellent because each time the rate drops, i get to refinance with no out of pocket expenses.