Freedom Mortgage Reviews

10/21/2015 - The process was much slower than we had been told, so this was frustrating. Although the loan closed with a couple of issues coming up at the last minute - it was not a bad experience overall. I would choose them again for my mortgage needs.

10/21/2015 - Said what they would do, did what they said. Earned my trust and will keep my business.

10/21/2015 - Easy, fast and convenient. only one problem with out first notary but we were able to close same day regardless.

10/21/2015 - This process started in March of 2015 and did not happen until Sept 2015. This was nothing to do with anything that I needed to do but rather the paper work being sent to my home equity credit union.

10/21/2015 - The total experience from the Loan Officer, Loan Processor to Closing Agent was very easy, understandable and appeared to be sincere.

10/21/2015 - Due to Freedom Mortgage not paying my insurance after closing from the escrow account; my closing did not happen as planned. I had to move events on my vacation due to this incompetence. I also had to close on the last evening of my rate lock. I couldn't get en extension even though the error was not mine. This oversight needs to be corrected and shows a flaw in your process of paying escrow payments after closing loans.

10/21/2015 - John helped me bye made sure the questions were answered in a timely manner.

10/21/2015 - "Anthony was very helpful, professional and friendly. He answered all my questions and was quick to call back if need be to assist."

10/21/2015 - The entire process took four months.

10/21/2015 - Was offered a great deal on a re-finance and they took care of everything couldn't be happier with my experience.

10/21/2015 - Orin Swiss was very helpful initially, I did have a little trouble getting him to respond to some concerns of mine, but I am sure he took care of them.

10/21/2015 - Everyone was very helpful during the whole process.

10/21/2015 - All were very professional some problems with communications but all worked out well

10/21/2015 - You all were a life changer for me and my family. Very fast work and you stayed in touch with me through the whole refinancing process. The refi completely changed our lives. We were able to take a cruise because of those changes almost immediately. Thank you

10/21/2015 - Bradley Berndt is the man. Patient, resourceful and up to date on the latest in Vet refinancing/purchasing.

10/21/2015 - Special thanks to Gregg Desaxe and Latoya Sparks.

10/20/2015 - I'm afraid I can't think of our loan officer's name but she was very good She would call and keep us informed and was a pleasure to work with.

10/20/2015 - This last time, it took barely 2 weeks before everything was ready for closing and the Signing Agent/Notary to schedule a time.

10/20/2015 - Mr. Michael Schmitt was professional and very dependable .

10/20/2015 - Better communication during the process, especially status when over a week has passed

10/20/2015 - The process was very easy and seamless. Things went off like clockwork. The personnel were professional, informative and thorough. I can't think how the experience could have gone any better.

10/20/2015 - I had a very good experience with all at Freedom Mortgage especially Kevin Hughes who helped me tremendously.

10/20/2015 - Straight forward and efficient all the way through closing

10/20/2015 - Mr. Greg Gitney was a pleasure to work with. He should get a big raise and the rest of the day off.

10/20/2015 - It went pretty well. Troy did a good job and is good with customer service. I felt after I was turned over to someone else it didn't go well. I had to be firm and tell her what to do. It just took too long , and I supplied the same documents more than once....but I have to go back to Troy....he was so awesome and I wished he could have stayed with me through the whole process.

10/20/2015 - From the beginning till closing the whole team at Freedom Mortgage through E-Mail, made the refinance experience as easy as possible!

10/20/2015 - Courteous and personable, combined with professional - makes for a pleasant experience in an otherwise unpleasant activity. My thanks go out to the Customer Care Department in general, and specifically to James Hayden and Wayne Hansen for their attention to their clientele (that would be me in this case).

10/20/2015 - Frank Bove went above and beyond to ensure I was taken care of properly. He also treated me like a friend. That goes a long way for me. Everyone else I dealt with was fantastic, but Frank started the whole process and made the lasting first impression.

10/20/2015 - It lowered my payment to where it's not a real struggle to pay every month

10/20/2015 - The refinancing went smoothly.. the paper work was easy to understand, and the closing was even earlier than we expected and the rep (Oliva) from the closing co. was very helpful on all the paper work..