Freedom Mortgage Reviews
5/5/2016 - My absolute favorite part was having a traveling notary come to my home to close. very convenient.
5/5/2016 - I normally do not rave about my experiences as a customer, but i had to take a moment and commend jennifer taylor on her outstanding work with my refinance mortgage. i wasn't completely satisfied with the people i had to work with to get my initial mortgage and house. they did not communicate with me throughout the process and their customer service skills were not the best. jennifer was phenomenal to work with. she communicated exceptionally well with me throughout the process and made sure i knew what was going on through every step. i just wanted someone to know i was really satisfied working with jennifer to refinance my mortgage and i applaud her professionalism. i initially spoke with keith lomblo who was also very professional and absolutely wonderful to work with. he started my mortgage refinance process and i have just very satisfied with my experience with freedom mortgage!
5/5/2016 - John was extremely helpful and responsive.
Quick, easy simple
5/5/2016 - Matthew made the initial unexpected contact telling us how he could drop our interest rate and lower our pm i. franklin mar was courteous when keeping us informed and requesting additional info. kathleen siberan stayed in contact and requested more info. it would have been easier and quicker (and less costly paying for faxes) if the additional info had been requested at the same time.
5/5/2016 - Great company to deal with, would defentily reccommend to friends and family.
5/5/2016 - Appreciate all the help from melissa and bill.
5/5/2016 - Lisa gallote was very helpful and informative and cory robic, our closer, was very efficient and professional.
Best rates ever
5/5/2016 - Everything went so smoothly, the interest, the signing. thanks for this good experience.
5/5/2016 - Everyone was very responsive to my needs during the entire process.
5/5/2016 - Charles stevens was great to work with. he explained everything step by step. was patient but guiding. i loved my experience. wouldn't recommend anyone else!
5/5/2016 - Quick and painless.
Went well all good
5/5/2016 - Title clerk was two hours late and wasn't completely truthful as to why received call that she was running late traffic on 283 but two hours was on rte 81 at wertzville sounds like i got pushed for another appoint ment in future would not do business with same title people.
Job well done
5/5/2016 - Your team did a great job.
5/5/2016 - Everyone involved in the process was top notch.
5/5/2016 - I am overall satisfied with my experience, although i would have liked that my loan officer had responded to my questions faster, but i also understand that he had other applications to take care of besides mine.
Fast & easy
5/5/2016 - We worked with melissa oster - she was great! she was really friendly and answered all my questions thoroughly. we also worked with a public notary when we signed our documents - her name is lydia and we love her. this was our second time signing with her and she couldn't have made it any faster or easier - the whole experience was great. the best part is that we now have a lower payment and get to skip 2 mortgage payments. :) yay for extra money!
5/5/2016 - Reduced my rate at no cost to me.
5/5/2016 - Darrell satchell was outstanding as was theresa byran.
Fast, very friendly
5/5/2016 - The people at freedom mortgage kept us informed about everything and met our expectations, very friendly and paper work was fast.
5/5/2016 - Easy fast painless. pleasure to work with.
Best you will find
5/5/2016 - An amazing expience from start to finish. bill keck and his team are a credit to thier field. do yourself a favor just use them.
Lengthy but happy
5/5/2016 - Anthony munoz responded quickly when i had questions reguarding status of loan.
Service was perfect!
5/5/2016 - Suzanne, the mobile closer, was very clear and presented the closing very clearly page by page.
5/5/2016 - John matthew was great and i thank all the ones at freedom mortgage that walked me thru the process.
Very well done
5/5/2016 - A little bit slow and checking on something that was close 40 years earlier was hard to believe.