Freedom Mortgage Reviews
4/11/2016 - Freedom mortgage is always helpful and lets me know when there is a change that will benefit my situation.
4/11/2016 - I like the freedom experience
4/11/2016 - I was very happy to receive emails with updates as well as receiving quick email responses.
Smooth and fast refinance
4/11/2016 - This was our second rate reduction refinance with freedom mortgage and it was another great experience!
4/11/2016 - I was somewhat disappointed in that the closing costs were rolled into my new note. i was led to believe there were not closing costs.
Well done! well executed!
4/11/2016 - The refinance process was one of the smoothest processes we have experienced.
4/11/2016 - A few of your people kept contacting me on regards to sending a copy of my utillty bill in, would inform them that i did allready, informed me that they didn't have it after sending multi copys. when i got mad some how they found it seems like a lack of commucation
Very professional reps
4/11/2016 - I was served by the most professional and knowledgeable staff to assist in ensuring my mortgage loan was completed.
Smooth & simple refinance
4/11/2016 - Very easy loan process, they even made it easy by meeting me at my work for the final loan paperwork signing.
Great customer service
4/11/2016 - Ward berry provided great service.
Better the expected.
4/11/2016 - The process went smoothly and communications were great. best experience since i bought my house in 2008. thank you.
Professional and prompt
4/11/2016 - Each representative (loan officer, processors, closing dept.) was very courteous, helpful, prompt in answering questions and keeping on top of this transaction. appreciated all the courtesies and professionalism extended throughout the process.
4/11/2016 - The overall experience was very positive. thanks to becky green, she kept us informed throughout the process. everything was well thought out and executed.
4/11/2016 - The refi could not have come a better time; we appreciate the overall great and timely service.
King fisher way review
4/11/2016 - Three weeks ago in the process, one individual asked me multiple questions, that were redundant. some of which were asked just days before. for example, i was talking on the phone she called me on and asked is the number 910...... the best number to reach you? well, its how you contacted me. she wanted to know the amount of the last payment. she wanted to know the remaining balance on the mortgage. she should have done her homework and looked the information up before asking me questions that wasted both our time.
4/11/2016 - The people i worked with were very friendly. the only problem i had was i didn't receive the documents for review before the signing of the documents. i had a few questions and had to figure them out on my own. could have been prevented if i would have received a copy before hand.
Not very happy
4/11/2016 - You cancelled escrow signing and you didn't know why. did not call us back. sent over 3 requests to be contacted before i found someone that would answer why. you demanded i send in my entire trust (61 pages) thought the trust was included in iur first loan with you. totally inflexible for over a week. then finally said not needed to sign. you only needed the 4 pages i had sent you 2 weeks prior. asked for a current interest rate of 3.25 and sent in 3 comparisons showing these offers. no response.
Simply the best
4/11/2016 - The entire process went very smoothly and the only issue(title work) has handeled with only one phone call, fax of documentation from me.
Fast and clean
4/11/2016 - Easiest closing i have had in years.
4/11/2016 - Overall, the process went well. and quickly. my one complaint is, i was told there would be no out of pocket expenses for me to remortgage. today, i received a $30.00 fee for refinancing. not happy.
4/11/2016 - At times the same information was asked for by different people even though it had already been submitted previously. you need a better metod of information transfer.
Bes closing ever.
4/11/2016 - Closing professionally accomplished in an hour.
Gee and fee
4/11/2016 - Everyone was really nice.
Very good experience
4/11/2016 - Everyone was nice and extremely professional.
Extremely easy process
4/11/2016 - It's nice to know that a company is monitoring my mortgage interests, and keeps me abreast of my options.