FREEDOM MORTGAGE REVIEWS
Quick & painless process
5/19/2016 - The whole team i worked with during my refinance process were great, but i would like to give a shout out to tiffany lopez who answered my endless questions, some after hours and helped me thru the initial documentation process. not many people would answer their phones after hours let alone take the time to walk someone through the problems she was having trying to access and fill out the necessary documents needed to start the refinance process. thank you tiffany!
5/19/2016 - Dionne was the best. she was informative and friendly.
It was free
5/19/2016 - Thankful i was contacted to save some money. was at the point during the process where i thought we had been lost in the cracks. seems to have taken a long time to get to closing. was nice having the closing at my house at my convenience. overall it was a decent experience.
5/19/2016 - Pleased with your services. looking forward to working with freedom mortgage regarding our financial and mortgage needs. thank you.
5/19/2016 - Lisa dancey was all the difference in the world. it was a long process and she was wonderful.
Very good experience
5/19/2016 - Barton was very helpful in processing the loan and made sure i had contacts thru the process.
Fantastic experience !
5/19/2016 - The whole process went incredibly smooth! my wife and i are very pleased!
5/19/2016 - The process was very easy and handled in a very professional manner. will definitely use freedom mortgage again and again!
Excellent cust service
5/19/2016 - Very easy and smooth experience.
Quick & easy!!
5/19/2016 - Painless! from beginning to end around 2 weeks.
Easy, no nonsense
5/19/2016 - I was very pleased with the freedom team. they made things as easy as possible for us and wr really appreciated that.
5/19/2016 - My loan officer and closing officer were both wonderful. i couldn't ask for anything else beyond their diligence.
Done with ease
5/19/2016 - I appreciate the ease in the refinance and the closing being done at home was beyond greatness. i appreciate the fact you make this process much easier.
Satisfied with loan
5/19/2016 - Trouble at times getting a call back from loan officer in a timely manner.
5/19/2016 - The entire team that handled my refinancing to include jake sahloff, francine cohen & mr. burger as well as others were extremely professional and kept me informed every step of the way through to fruition. i would definitely recommend your company to anyone refinancing their va loan!
5/19/2016 - Great job, thanks.
5/19/2016 - Everyone was very helpful; good experience.
Job well done
5/18/2016 - Everyone helped us along and we appreciate them so much.
Prompt & knowledgeable
5/18/2016 - Friendly and knowledgeable staff who delivered services when and how they said they would.
Job well done
5/18/2016 - Rhowshad hammond and james adams were extremely helpful. both made for this refi to be a pleasant experience. the mobile notary was also a pleasure.
Job well done!
5/17/2016 - Very well informed, almost too much, but that's ok.
5/17/2016 - Phil thompson was very responsive and knowledgeable. the few issues that did arise were resolved quickly and he managed his team and the process well.
World class experience
5/17/2016 - It was a streamline process!!!! thanks to bryan and landon
5/17/2016 - The original notary was unprofessional and ill prepared.
Great service lily kondo
5/17/2016 - Everything went so smoothly, i kept wondering if and when there would be a snag, but there never was. i would highly recommend your service!