FREEDOM MORTGAGE REVIEWS

10/19/2017 - Refinancing your home can be stressful, but not with Freedom Mortgage. I told them what I was looking to do and BAM, they made it happen.

10/17/2017 - The people I spoke with were all friendly & knowledgeable. The process was quick and easy; my second time with Freedom Mortgage. I would recommend your company to others.

10/16/2017 - It was a painless experience and very smooth. Elizabeth Gardner and Louis Jenkins were wonderful and made it super easy every step of the way.

9/21/2017 - Since this was a re-finance of my current mortgage with Freedom Mortgage I was very comfortable with the process. Freedom Mortgage and their people have always been professional, polite and have kept me informed each step of the way. I wouldn't hesitate to use Freedom Mortgage for another project.

9/21/2017 - The team that handled my VA streamline refinance were all very good. I do not have a single complaint. At closing there was not one single error. Job well done

9/21/2017 - Sharon Cadle and her team were Great at keeping me informed. Closing was quick as well!

9/21/2017 - Great experience overall. They took care of everything and were very helpful and were available anytime I needed.

9/21/2017 - Tobi and Jeff Petterson were very Friendly and Helpful. They answered every question I had very timely. Best experience I have had getting a loan or anything.

9/21/2017 - I did not have a good experience at first. Everything I sent in that was requested was asked for 2 and 3 times until Kamili Walker took over as my advocate. She was great. Thank her again for me

9/19/2017 - Christine and Luis were excellent communicators. They explained everything in full and walked us through each step along the way. Compared to our past experiences, we felt it was smooth sailing.

9/18/2017 - Bryant Hodge and Lee Ewing made this the easiest mortgage experience of our lives and we are in our 70s so we know the difference. Their service and followup made the process quick, easy and stress free.

9/18/2017 - I would like to thank Janet and everybody that help me and my family thank you so much!!!

9/18/2017 - We were extremely satisfied with Carmen Perez and Chuck Cobb. They provided us with great details on everything and kept us fully satisfied the whole time.

9/18/2017 - Eric and Christina were helpful, knowledgeable, and pleasant. It went smoothly and we were very happy with our results at closing.

9/18/2017 - Great service by all employees who assisted us throughout this process. Did not have even one poor experience. Many reviews I read said employees were not communicative. I had no trouble reaching any of them any time I had a question. As for bad reviews regarding making payments to correct accounts, I have experienced no such thing. Freedom sent us our account statement right away and in plenty of time to enroll in ACH. very satisfied customers!

9/18/2017 - Lorenzo Fray and Britney Smith handled my mortgage. They were professional and easy to work with. The information they provided was accurate and scheduling the notary to come to my home was a great convenience.

9/17/2017 - Thank you for making my refinancing so easy. Everything was handled through e-mail or phone. I only had to meet with the notary to do the signing. She (Gloria) was very professional. A special thanks to Jeremy Petty who always kept me up to date, was always available to answer my questions, and was also the epitome of professionalism.

9/17/2017 - Tiffany Hull was amazing!!!! She was extremely helpful every step of the way. We are very impressed with how she was there to help us with questions and sending paperwork back and forth. She honestly made the whole mortgage process so much easier!!!

9/17/2017 - Freedom Mortgage made the loan process of buying our house simple and easy ! Bruce was there for the first half basically holding our hand making sure we had every thing we needed and taking the time necessary to explain everything to us ! Then Kiersten kept in contact with us and our realtor daily until closing . They are an awesome company and I couldn't have been happier

9/16/2017 - I'd filled out a form requesting information based on an email I'd received. Before I knew it, I had a new mortgage at about half the interest I'd been paying. The people were great, especially Dan O'Gorman and LeeAnn Utecht-Hanes. The kept me informed and took care of everybody snag along the way. I can't praise them enough.

9/15/2017 - Harold Spears was great. I wasn't feeling very hopeful when I first called. I was given the cold shoulder and turned down for a loan from my bank of 20 years. Harold was great, he assured me things were going to be okay. Joseph Song was great too. He was on top of everything throughout the process. I would definitely recommend Freedom Mortgage to anyone who is looking for a mortgage.

9/15/2017 - Brittney (don't remember last name) and Tami Walls were awesome. They really kept me informed of what was needed from me in the process and also kept me informed about where we were in the loan process

9/15/2017 - The whole process from start to finish was pretty easy and went really well. Any time I had questions, the reps got back to me in a timely manner and also were very knowledgeable with their answers. Very impressed.

9/15/2017 - I can not express enough how easy going this process was. Every person we spoke to was honest and polite and responded in a timely manner.

9/14/2017 - The agents were OUTSTANDING. Mr Volkert and Tom Krouse treated us with respect. They exhibited a high level of professionalism. These individuals are truly committed to excellence performing their various tasks. Also, the closing agent was exceptional. he explained to us, in detail and in simple terms which we could comprehend, what each document entailed. We would surely recommend Freedom Mortgage to friends.

9/14/2017 - Rob Levine and Jordan Bragg were very helpful considerate and professional in answer all of our questions in a timely manner. It felt like we were talking to friend rather than just a loan agent.

9/14/2017 - I had called my bank, and several other large name lenders and was turned down by all because of my credit score. When I explained to your company that I was in trouble with debt and that I was learning to live on one income because my husband had passed, I was informed that 'YES' you could help me. I was so happy someone was giving me a chance to live again without worry. Thank you for helping me in this process. I was always reassured everything with go through and will be OK. That meant the world to me.

9/14/2017 - From beginning to closing the experience has been great. Dominque Flipping and Jennifer DeRitis made the whole process easy. Their expertise has been much appreciated as they walked us through all the ins and outs of getting everything done.