Freedom Mortgage Reviews

6/9/2016 - Very smooth, no problems.

6/9/2016 - My loan officer explained the process clearly and set clear expectations for the timelines. they were extremely responsive to all questions. as a first time home buyer they made this process as simple as possible. would recommend and work with again.

6/9/2016 - It was nice to be actually called by my mortgage company to be informed of my option to refinance with a better rate, as i had been starting to shop around prior to their call. they put me, their customer, first and came to me rather than me contacting them or another mortgage lender.

6/9/2016 - Brandon and Julissa were excellent.

6/9/2016 - Breanna Ly and Laura Edan were super nice to communicate with. i appreciate all the hard work they performed.

6/9/2016 - Our first attempt to do the fha streamline was very frustrating and didn't happen. the second time around it was a very close one, but got done. we're very happy with our new terms and the closing.

6/9/2016 - The process was very smooth and easy for me. Keith Lein and Curtis Jones did a great job and i truly appreciate their services.

6/9/2016 - I am very satisfied; everyone did good job.

6/9/2016 - Taide chriss was really good with answering my questions in a timely manner and remained consistent with following through the process.

6/9/2016 - I'm a lending manager with a competitor in the industry. this was a seamless , awesome experience! keep up the good work.

6/9/2016 - Everyone i dealt with was vary informative and helpful with the process.

6/9/2016 - Gerri and dee were absolutely wonderful to work with. they both were always very prompt in response to my questions and if it was something they could not answer always directed me to the right person.

6/8/2016 - Camille was great. she worked very hard for us and it was appreciated. thank you camille.

6/8/2016 - John Matthews was as professional and likeable as a person could be. told us what to expect and got us our house in 30 days when 4 other companies couldn't do it in over a year. very pleased with freedom mortgage. also our processor, laura dennis was outstanding in moving our file expeditiously thru to underwriting.

6/8/2016 - Team members are pleasant and professional.

6/8/2016 - Overall the experience was good. i felt there were too many people calling/emailing through the process and with all the documents that kept coming through after i had signed the original ones i found it confusing. i had stated that i would be out of the country between certain dates so not to call during that period. i still got called!

6/7/2016 - From the first transaction freedom mortgage has been super helpful. they helped me understand what i was doing at every step. thanks!

6/7/2016 - The process from start to finish was extremely convenient with multiple ways to connect with my representative. the final document signing was fantastic with the notary coming to our house, absolutely beyond convenient!

6/7/2016 - The process was easy and of little to no stress or tension.

6/7/2016 - Two weeks and finished.

6/7/2016 - The experience overall was handled well. i feel some representatives are much more knowledgeable and efficient than others. Andrew Krall was good.

6/7/2016 - Claire Padgett was very helpful.

6/7/2016 - My experience with freedom mortgage was great. i was kept informed throughout the process. when i did not know how to e-sign or download things properly,... tyler was there to actually sit down at the computer and walk me through it all! lisa brown helped me with all the final details of items needed to finish the process , and dale lucas is my hero, secured my great interest rate etc. , etc... dale will always be my 'mortgage guy'. thanks again, to all of the 'patient' team at freedom mortgage

6/7/2016 - Shad Hammond was a pleasure to deal with, and is the exception to all other dealings.

6/7/2016 - Ryan ford was my loan processor. he was professional, prompt, made me feel like an important customer and did well with difficult questions.