FREEDOM MORTGAGE REVIEWS
5/13/2016 - Rob adams kept me up to date on everything.
5/12/2016 - Processor was questionable the loan officer in the local department were great they started loan and was keeping up with the trying to do the best they can. the loan processor in my opinion was very questionable .he kept going back-and-forth what he needed what he didn't need was changing dates on me asking for things two and three times very unsettling was not a very good experience ..
5/12/2016 - Overall i'm pleased. however, more effort should have been made to update me after the anticipated close day passed.
Easy easy experience
5/12/2016 - Whole experience was great!
5/12/2016 - Freedom has always been a fantastic company to have manage my mortgage.
5/12/2016 - There were multiple people that helped me and all of them were very nice and informative.
Responsive and very prof.
5/12/2016 - Joel shipp and stephany donoghue were outstanding to work with kept us well informed an answered all our questions very thorough. i would say based on this experience i would recommend freedom mortgage to friends and family!!
5/12/2016 - The process and people were professional.
5/12/2016 - Christine hunter was very helpful answering all the questions i had. she is the one that made it easy and kept me informed of what needed to be done.
Process time is very long
5/12/2016 - All team members are cooperative & experienced
5/12/2016 - I was concerned as to whom i should write as i was given several different names. i received a redundant amount of e=mails that did not relate to my new loan. i was told that certain e-mails did not relate to my loan and was misleading. it is a good thing i called to clarify things.
5/12/2016 - This was by far the best and easiest refi we have ever experienced. all of the people we dealt with were extremely knowledgeable and experienced. we received quick responses to our questions. freedom mortgage uses a team effort which results in the very best responsive time and service. this team effort carried right down to the notary who was exceptional as well. excellent experience. we never thought we would say that. thanks for all your attention to detail and assistance.
5/12/2016 - Right on time!!!
I was pleased.
5/12/2016 - I want to thank ms. jennifer marsden - assistant vice president of sales and mr. noel simpson who processed my refiance paperwork for their service and their time spent on helping me with my project.
David and kim refinance
5/12/2016 - That was a very quick and painless process. thank you!!!
5/12/2016 - Great fast, quick experience. the process was easy and closing was fast.
5/12/2016 - Jenn rencher did an outstanding job through my whole mortgage process. very friendly and knowledgable and she answered all my questions that i made have had. i would highly recommend to family and friends.
5/12/2016 - Angela from rockwall,tx. was awesome!
5/12/2016 - From the start austin ludwig had control of our entire situation, he always kept us informed of any change along the way. becky green took over to process our loan, my wife and i refer to her as our angel she was perfection. keeping in contact several times a day to keep us inform....freedom mortgage has a fantastic team in place.
Everything was great
5/12/2016 - Thank you.
5/12/2016 - Reagan bailey wassuperb. she always returned my phone calls. reagan also did everything that she said she would do. she made phonecards to third party personals while i was on the other line.
5/12/2016 - You guys are the best
5/12/2016 - The whole experience was great my freedom mortgage teem member jill mcgowan was awesome to work with. she was always willing to answer all of my questions.
5/12/2016 - My experience was very easy and unstressful.
Good and easy
5/12/2016 - It was easy to do.