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Welcome to Freedom Mortgage!

We are excited to welcome you to the Freedom Mortgage family!

We are dedicated to making your transition into our family as easy as possible. Your interest rate, outstanding balance, and other loan details will not change. If you have a COVID-19 forbearance plan with your current mortgage company, you will keep the same plan with us.

If there are any changes to how we service your loan – such as how you make your monthly payments – we will send you emails and letters that will explain what you need to do.

Freedom Mortgage is the #1 VA lender, #1 FHA lender, and #6 residential lender in the United States. We service more than 1.25 million home loans. We look forward to serving you!

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Set up your online account

You will receive a new loan number in the mail. Once you have this number, you can register for your new Freedom Mortgage online account.

Register Now

Read our "Loan Servicing Transfer" FAQs

Here you’ll find useful information on making payments, setting up automatic recurring payments, and much more.

Read our Loan Servicing Transfer FAQs

Read the latest updates on COVID-19

You’ll find the latest news on our update page as well as details on forbearance plans, options for when your forbearance plan comes to an end, and more.

Read our COVID-19 update page.

Contact Freedom Mortgage Customer Service

for questions about your loan, servicing, escrow, and more.

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Call us

855-690-5900
Monday to Friday, 8:00 a.m to 10:00 p.m Eastern Time
Saturday, 9:00 a.m to 6:00 p.m Eastern Time

Email us

CustomerCare@FreedomMortgage.com

Fill out our web form

www.freedommortgage.com/contact