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Privacy Notice

Last updated: June 2023

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FACTS
WHAT DOES FREEDOM MORTGAGE CORPORATION DO WITH YOUR PERSONAL INFORMATION?
 
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
 
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
 
  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Freedom Mortgage Corporation chooses to share; and whether you can limit this sharing.
 

For California Residents, visit California Privacy Policy.
 

Reasons we can share your personal information Does Freedom Mortgage share? Can you limit this sharing?
For our everyday business purpose
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes -
information about your transactions and experiences
Yes No
For our affiliates' everyday business purposes -
Information about your creditworthiness
Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you Yes Yes
To limit our sharing
 
  • Call toll-free 855-690-5900—our menu will prompt you through your choice(s)
  • Mail the form below
    Please note:
    If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
     
Questions?
Call toll-free 1-855-690-5900

Mail-in Form

Mark any/all you want to limit:

[   ] Do not share information about my creditworthiness with your affiliates for their everyday business purposes.

[   ] Do not allow your affiliates to use my personal information to market to me.

[   ] Do not share my personal information with nonaffiliates to market their products and services to me.

Name
 
Address
 
City, State, Zip
 
Loan #
 

Mail To: Freedom Mortgage Corporation, P.O. Box 50485, Indianapolis, IN 46250-0485, ATTN: Privacy Dept./Information Sharing Opt-Out

Who we are

Freedom Mortgage Corporation
 

What we do

How does Freedom Mortgage Corporation protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. For more information, visit freedommortgage.com/disclosures/privacy-policy.
 
How does Freedom Mortgage Corporation collect my personal information?
We collect your personal information, for example, when you
 
  • open an account or apply for a loan
  • pay your bills or provide account information
  • provide employment or income information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
 
Why can't I limit all sharing?
Federal law gives you the right to limit only
 
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
 
What happens when I limit sharing for an account I hold jointly with someone else?
Your choice will apply to everyone on your account.
 

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
  •  
  • Our affiliates include financial companies such as FMC Subsidiary Services, LLC; RoundPoint Mortgage Servicing Corporation; RoundPoint Mortgage Solutions, LLC.
 
Non-affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  •  
  • Nonaffiliates we share with can include mortgage companies, insurance companies, financial products providers, retailers and direct marketing companies.
 
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  •  
  • Our marketing partners include insurance and other financial companies.
 

Other important information:

California Residents: We will not share information we collect about you with nonaffiliated third parties, except as permitted by law, including, for example, with your consent or to service your account.

Nevada Residents: Notice provided pursuant to state law. To be placed on our internal Do Not Call List or to obtain additional information on our telemarketing practices, call 855-690-5900, write to us at Freedom Mortgage Corporation, P.O. Box 50485, Indianapolis, IN 46250- 0485, ATTN: Privacy Dept./Information Sharing Opt-Out or log into your account and write us through the Message Center with the subject line "Nevada Annual Privacy Notice".

You may also contact the Nevada Attorney General's office for more information regarding Nevada Statute Section 228.600(3): 100 North Carson Street, Carson City, NV 89701, Telephone: 775-684-1100, Email: AgInfo@ag.nv.gov

North Dakota Customers: Except as permitted by law, we will not share your personal information with nonaffiliates or affiliates unless you authorize us to. To opt-in to sharing, please contact us at 855-690-5900.

Vermont Residents: We will not share information we collect about you with nonaffiliated third parties, except as permitted by law, including, for example, with your consent or to service your account. We will not share information about your creditworthiness with our affiliates, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

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