Congratulations on closing your home loan!
Now that you’ve closed your loan, Freedom Mortgage will help you manage your mortgage. We’ll process your payments, pay your taxes and insurance from your escrow account, maintain your loan records, and send you monthly statements.
You can also create an online Freedom Mortgage account. With an account, you can:
Set up auto-pay for your mortgage
Update your profile
Set communication preferences
Sign up for paperless
Check the status of your loan
Manage information and communications about your mortgage
Access escrow information
Frequently asked questions
If your mortgage was recently transferred to us, please visit our New Transfers page. We’ll explain how the transfer process works, how you can create an online account, and much more.
You will need your 10-digit, Freedom Mortgage loan number and your Social Security number to create an online account. Visit our Create My Account page to get started.
With a Freedom Mortgage account, you can make payments, set up recurring payments, access current mortgage and escrow information, review statements and documents, sign up for paperless statements, contact a Customer Care representative using our secure message center, and more.
You can pay online, with our mobile app, by mail, or by phone. See our article on how to make payments to Freedom Mortgage to learn more.
Please contact our Customer Care representatives at 855-690-5900. They are available to assist you, Monday through Friday, 8 AM to 8 PM, and Saturday, 9 AM to 2 PM, Eastern Time.