Frequently Asked Questions
Yes! Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. Select One Time Payment from Account Details.
To make a same-day online payment, you must submit your payment by 10:59pm ET. All payments submitted after 10:59pm ET will post on the next payment posting date. Your payment will be credited effective the date you selected. Please note that it may take up to 1-2 business days for your payment to be displayed in your transaction history.
On your first visit you can set up your banking information. For subsequent payments, you can simply select that account for payment. If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 10 p.m., and Saturday from 9 a.m. to 6 p.m. Eastern Time.
Our Mobile app supports the following versions on the Android and IOS devices:
- Android – 8.0+ (Google no longer supports Android 7.0 due to security concerns)
- iOS – 12.0+