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Terms of Use

Last updated: July 22, 2024

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Your use of our website, https://www.freedommortgage.com our Mobile Application (“Mobile App”), and any other online services (collectively referred to as the “Site”) provided by Freedom Mortgage Corporation (“Freedom Mortgage”) are subject to the following Terms of Use. By accessing this website and clicking on pages beyond this homepage, you agree to be bound by the Terms of Use below. If you do not agree to these Terms of Use, you may not use the Site

Warranty Disclaimer and Limitation of Liability This Site provides general information about our products and services. We may discontinue or make changes to the content on this Site at any time.

The content on or available through the Site is provided “As Is” and without warranties of any kind, either express or implied, including, but not limited, to implied warranties of merchantability and fitness for a particular purpose. Freedom Mortgage makes no representation or warranty regarding the Site content or its use thereof. Although we strive to provide accurate and timely information on the Site, the content on or available through this Site may include inaccuracies or typographical errors and could become inaccurate due to developments occurring after the date the content is published on the Site. Freedom Mortgage has no obligation to update and/or otherwise maintain the accuracy of any content on or available through the Site.

You acknowledge and agree that Freedom Mortgage assumes no responsibility for any defects that may exist in this Site or its operation, including any viruses that may infect or damage your computer equipment or other property as a result of your access to or use of this Site or your downloading of any materials, data, text, images, video or audio from this Site. Freedom Mortgage makes no representations or warranties that: (A) the operation of this Site will meet your or any other user’s requirements, (B) access to the Site will be uninterrupted, timely, secure, or free of errors, viruses or other harmful components; or (C) any defects in Site will be corrected. You agree to bear all responsibility for the cost of all servicing, repair, correction or restoration that may be necessary for your data, software programs or computer equipment because of any viruses, errors or other problems you may have as a result of using or visiting this Site.

Freedom Mortgage also does not warrant or represent that your use of materials displayed on this Site will not infringe rights of any third parties.

You agree that, under no circumstance, shall Freedom Mortgage be liable to you or any other person for any direct or indirect, special, incidental , consequential or punitive damages or any other damages that may arise in connection with this Site, or from your use of, or inability to use, this Site or any information provided on this Site, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure or disclosure of information when replying to you by e-mail. You agree that Freedom Mortgage shall not be liable even if we or our authorized representatives have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Copyright and Trademarks All content used on this Site is the property of Freedom Mortgage Corporation. Any use of text, graphics, logos, icons, buttons, and software that is not for the exclusive objective of obtaining a mortgage loan from Freedom Mortgage is strictly prohibited.

The content on this Site, including, but not limited to, all music, audio clips, images, icons, text, design, graphics, code, software, logos, expressions, downloads, interfaces, and ideas, is copyrighted and protected by U.S. and worldwide copyright laws and treaty provisions. In addition, the content on this Site is protected by patent and trademark laws, the laws of privacy and publicity, and the various communication regulations and statutes.

You are authorized to view the information available on the Site for informational purposes only. You acknowledge and agree that you do not acquire any ownership rights by downloading or viewing any content on or through the Site. Furthermore, you acknowledge and agree that you will not in any way copy, reproduce, publish, create derivative works from, perform, upload, post, distribute, transfer, transmit, modify, adapt, reverse engineer, frame in any page, or alter the appearance of any content on the Site.

Links to Third Party Websites For your convenience, this Site may provide links to other websites. Freedom Mortgage is not in any way responsible for any information, materials, products or services posted or offered at any of the third-party websites linked to this site. By using this Site, you acknowledge that Freedom Mortgage will not be responsible or liable to you or any other person for any damages or claims that might result from your use of such content, services, calculation, information, products or materials.

Accessing the Site The Site is not intended for use by persons under the age of 18 years or for use by persons in any jurisdiction or country where such use would be contrary to applicable laws or regulations. Your access to this Site may be restricted during the times you are in a country for which use of this Site is not permitted. You are responsible for compliance with all federal, state and local laws pertaining to Site access. By offering information, products, or services via this Site, no solicitation is made by us to any person to use such information, products, or services in jurisdictions where the provision of information, products, or services is not permitted.

To use our Site, you will need a working connection to the Internet. From time to time, due to the performance of maintenance, malfunctions or failures of software, equipment, or telecommunications devices, unusual transaction volume, or similar reasons, this Site may not be available for your use. We attempt to minimize the periods of time during which the Site is unavailable.

Use of the Website Your use of this Site is limited to the intended functions of the Site. Unauthorized use of the Site and/or our systems, including but not limited to, misuse of any information posted on the Site or unauthorized entry into any of our systems is strictly prohibited.

You are prohibited from using this Site in any manner that:

  • Constitutes a commercial use other than for your own use;
  • Accesses data that is not intended for you;
  • Attempts to harvest, collect, gather, or assemble information or data;
  • Invades the privacy of, obtains the identity of, or obtains any personal information about any other user of this Site;
  • Attempts to exploit any vulnerability of this Site, our network, our security, or authentication measures to gain unauthorized access to our network;
  • Attempts to interfere with service to any user, host, or network or otherwise attempt to disrupt our business, including, without limitation, via means of submitting a virus to this Site, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing”;
  • Impairs or limits our ability to operate this Site or any other individual’s ability to access and use the Site;
  • Sends unsolicited mail, including promotions and/or advertising of products and services;
  • Is unlawful, fraudulent, or deceptive;
  • Communicates any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material;
  • Encourages conduct that would constitute a criminal offense or that gives rise to civil liability;
  • Constitutes any other inappropriate conduct, as determined by us in our sole discretion; or
  • Otherwise violates the Terms of Use of this Site.

In addition, you may not either directly or through the use of any device, software, Internet site, web-based service, or other means:

  • Remove, alter, bypass, avoid, interfere with, or circumvent any copyright, trademark, or other proprietary notices marked on the content of this Site or any digital rights management mechanism, device, or other content protection or access control measure associated with the content on this Site including geo-filtering mechanisms;
  • Copy, download, stream, capture, reproduce, duplicate, archive, distribute, upload, publish, modify, translate, broadcast, perform, display, sell, transmit, or retransmit the content on this Site (except as expressly permitted by us or under these Terms of Use);
  • Incorporate the content on this Site into, or stream or retransmit the content via any hardware or software application or make it available via frames or in-line links; or
  • Create, recreate, distribute, or advertise an index or any significant portion of the content on this Site.

You may not build a business utilizing the content on this Site, whether or not for profit. In addition, you are strictly prohibited from creating derivative works or materials that otherwise are derived from or based on any of the content on this Site, including without limitation, montages, mash-ups and similar videos, and merchandise, unless it is expressly permitted by us in writing. This prohibition applies even if you intend to give away the derivative materials free of charge.

Access to this Website If you violate any of the Terms of Use, we reserve the right to terminate your access to this Site. Additionally, we, in our sole discretion, may suspend or terminate any user account that you have established with us at any time, with or without notice. We may at any time, with or without cause, and without prior notice to you, deny you access to the Site.

Portal Technology Freedom Mortgage has enabled portal technology on its Site. To enable the use of the technology and personalize the Site for your use, you will be required to register as a user with Freedom Mortgage. Freedom Mortgage will issue a username and password to you. The username and password belong to Freedom Mortgage and may be revoked or canceled by Freedom Mortgage at any time and without prior notice. You are responsible for maintaining the confidentiality of the username and password. You are responsible for all activities that occur under your assigned username and password.

This Site and the portal may be used solely for conducting business with Freedom Mortgage such as making a mortgage payment or viewing your account information; submitting applications and registering loans with Freedom Mortgage; and obtaining other related services from Freedom Mortgage. Freedom Mortgage prohibits use of your username and password and the use of its Site for any other purpose.

Username and Password If you believe your username or password has been compromised, lost or stolen, someone without authorization has attempted to use your account, or your account has been accessed by someone without authorization, you must notify us immediately (using the contact information below). If you lose or forget your username or password, contact us immediately. If you fail to notify us, you may be liable for all unauthorized activity on your account.

SMS Short Code The Freedom Mortgage Mobile Application and Account Connect websites require multi-factor authentication. When you set up an account on either of these websites, we will offer to send you a one-time SMS message for identity verification purposes. If you opt-in to receive a one-time SMS identity verification message, we will send you a unique personal identification number (PIN) to enter when you login.

You can revoke consent to receive SMS messages at any time by calling 855-690-5900 or replying “STOP”.

For help with SMS messages, you can reply with the keyword “HELP” or call 855-690-5900

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary based on frequency of login attempts and other factors. If you have any questions about your text plan or data plan, please contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: https://www.freedommortgage.com/disclosures/privacy-policy

User Submissions You agree that all comments, improvements, suggestions and ideas regarding this Site that you submit will become and remain the property of Freedom Mortgage. This includes any future rights associated with such submissions, even if the provisions of these Terms of Use are later modified or terminated. This means that you forever disclaim any proprietary rights in such submissions and that Freedom Mortgage has the exclusive right to use, copy, reproduce, publish, distribute, publicly display, publicly perform, transmit, modify, create derivative works, by any means and in all media formats and channels now known or hereafter devised in perpetuity, and to advertise and promote such use, without any notice or permission from you or any other person, and without compensation or attribution to you or any other person.

Contact Methods and Opt-Outs If you submit to Freedom Mortgage through this Site or otherwise, you are making an inquiry as to the lending programs and services offered by Freedom. By submitting your request to be contacted to discuss a loan product, you consent to be contacted by Freedom Mortgage by telephone (on a recorded line) via automated technology or artificial/prerecorded voice) email address, text message, fax or other means even if you have opted in to the National Do Not Call List, and/or any state equivalent Do Not Call List. In the event you no longer want to receive communications from Freedom Mortgage, you can opt-out of various contact methods by calling 855-690-5900.

Indemnification If you make any unauthorized use of this Site or violate the Terms of Use: (1) you may be in violation of federal and state laws and subject to penalties and (2) you may be responsible for damages caused to Freedom Mortgage. You agree to indemnify and hold us harmless from and against any and all claims, losses, expenses, demands, or liabilities, including attorneys’ fees and costs, that arise from or are related to your use of this Site and/or your failure to comply with the Terms of Use.

Governing Law These Terms of Use will be governed by the laws of the United States and the State of Florida without giving effect to any conflict of laws to the contrary.

Severability. If any terms in these Terms of Use are declared invalid by order of a court, such determination shall not affect the validity or enforceability of any other part or provision of these Terms of Use

Changes to These Terms and Conditions You agree that we may revise or change these Terms of Use at any time, without notice to you, and agree to be bound by the provisions of these Terms of Use as they appear at the time you access the Site. Because these Terms of Use may change, you should review these Terms of Use periodically for any changes. Your continued use of the Site after the date that the changes take effect shall constitute your agreement to be bound by the terms of the change.

Contact Us If you have any questions about these Terms and Conditions, please contact us at: 1-855-690-5900.

Legal Disclosures and Licensing Information

For legal disclosures and licensing information, please visit https://www.freedommortgage.com/disclosures/legal-disclosures and https://www.freedommortgage.com/disclosures/state-licensing

 

 

 

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