Customer Service Learning Center
The knowledge you need to manage your mortgage
What happens when your mortgage loan servicing is transferred?
Learn about mortgage loans and mortgage servicing rights
How to make a payment to Freedom Mortgage
You can pay your bill online, with our mobile app, by mail, or by phone
What is an escrow account?
Learn how escrow accounts and escrow payments work
How to make a wire transfer payment to Freedom Mortgage
Payoff instructions and our bank routing number
How to apply for a loan assumption
Learn about the process, requirements, and costs
What is an escrow analysis?
Learn how and why your escrow payments may change
Need Help Crunching the Numbers?
Mortgage payment calculator
Estimate the prices of homes you can afford and the monthly payments that might come with them.
Cash out refinance calculator
Discover how much cash you could get from your home’s equity.
Helpful tools
Still have questions?
Our Customer Care Team is here for you!
Call us: 855-690-5900
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time
Saturday, 9 a.m. to 2 p.m. Eastern Time
Login to your account to send your questions using our secured Message Center.