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Customer Service Learning Center

The knowledge you need to manage your mortgage

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What happens when your mortgage loan servicing is transferred?

Learn about mortgage loans and mortgage servicing rights

How to make a payment to Freedom Mortgage

You can pay your bill online, with our mobile app, by mail, or by phone

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What is an escrow account?

Learn how escrow accounts and escrow payments work

Understanding your monthly mortgage statement

About your payment amount, payment date, escrow balance, and more

How to request a payoff statement

Learn how to get a quote and pay off your mortgage

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What is mortgage amortization?

Understand how lenders determine your monthly payments

Need Help Crunching the Numbers?

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Mortgage payment calculator

Estimate the prices of homes you can afford and the monthly payments that might come with them.

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Cash out refinance calculator

Discover how much cash you could get from your home’s equity.

Still have questions?

Our Customer Care Team is here for you!

Phone icon. Call us: 855-690-5900

Monday to Friday, 8 a.m. to 8 p.m. Eastern Time
Saturday, 9 a.m. to 2 p.m. Eastern Time

Login to your account to send your questions using our secured Message Center.

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