Inclusivity Through Accessibility
Freedom Mortgage is focused on helping all Americans realize the dream of homeownership regardless of your unique circumstances. To fulfill that mission, we are committed to making sure that everyone, including those with disabilities, have the same access to all the information available on our website. We believe that inclusivity and accessibility provide a stronger connection to all the communities we serve.
How We Do It
Freedom Mortgage incorporates leading web accessibility practices on our site using the W3C Web Content Accessibility Guidelines (WCAG2.1AA). These standards ensure that people with auditory, cognitive, neurological, physical, speech and visual disabilities can use our websites and applications equally.
We also partner with an outside vendor to monitor the website 24/7 against these accessibility standards to ensure compliance and detect any issues in the site’s usability. In addition, we test the site by hand periodically using ADA browsers and assistive technologies such as screen readers to ensure the website functions well with these tools.
Available on all audio content, so those with auditory issues can read the text instead
These incorporate text to speech on web pages to allow blind users to hear the content on the page
Color contrast and user-friendly colors
These allow people with colorblindness or other vision issues to view the content on approved, readable background and font colors on the page
Readable font size
This ensures that text can be expanded to 200% on websites by using a 16pt font size and no smaller than 12pt for footnotes
Headings & labels
These help people and screen readers easily navigate the page sections through headings and labels to help understand their relationships
Get answers to questions you may have about buying, refinancing or managing your loan through Freedom MortgageSee FAQs