Freedom Mortgage Corporation
907 Pleasant Valley Avenue
Mount Laurel, NJ 08054
NMLS ID: 2767
Do you have a question about your mortgage account? Are you looking for a home loan? Freedom Mortgage customer service representatives are available to answer your questions and help you find what you need.
I have a question about my current mortgage
For information about your current mortgage, call the phone number on your most recent mortgage statement. You may also call 855-690-5900 (M-F 8 am to 10 pm, Saturday 9 am to 6 pm EST).
If you have forgotten your login information, click the button below to retrieve your login:
Upcoming Holiday Closures
Our office will be closed on the following dates:
Thursday, November 24th
Saturday, December 24th
Monday, December 26th
Monday, January 2nd
Monday, May 29th
Tuesday, July 4th
Monday, September 4th
Thursday, November 23rd
Monday, December 25th
You may also send us a notice of error or information request. Under the Real Estate Settlement Procedures Act, a notice of error or information request is a written correspondence (other than notice on your payment coupon or other payment medium supplied by us) regarding the servicing of your loan which includes your name, account number, and the reason(s) you think your account is in error or sufficient detail regarding the information you are seeking.
If you wish to submit a notice of error or information request, please send it to the address provided when you log into your mortgage account.
Texas Complaint Notice
Applicable only to residential mortgage loans on real estate located in Texas.
COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO:
THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING
2601 NORTHLAMAR, SUITE 201
AUSTIN, TX 78705
A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.
A complaint form and instructions may be downloaded and printed from the Department’s website located at www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at firstname.lastname@example.org.