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Mortgages

What Is a Mortgage Broker and What Do They Do?

By Victoria Araj 3 min read
Updated on Apr 9, 2026
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Understanding the Role, Fees, and Expertise of Mortgage Brokers

When buying a home, you have many people who support you through the process, and one of those might be a mortgage broker. For some buyers, a broker can streamline the process and potentially lower costs. Understanding what mortgage brokers do and how they operate can help you pick the right one.

What Is a Mortgage Broker?

A mortgage broker is an intermediary between potential homebuyers and lenders, helping borrowers find the best mortgage and lender for their financial situation. Since brokers don't lend money to borrowers, they can compare options and present competitive rates and loan terms, while offering professional advice.

Mortgage Broker vs. Lender vs. Loan Officer

Brokers, lenders, and loan officers can all play a key role in the mortgage application process:

  • Mortgage brokers shop multiple lenders to help you find the best rate and loan terms for your financial situation.
  • Mortgage lenders are the financial institutions that provide the funds for your home loan.
  • Loan officers represent one lender and help you choose and apply for one of their home loans.

What a Mortgage Broker Does

A mortgage broker helps you find a lender that fits your needs. They gather mortgage rates and terms from various lenders and present them to you, helping you understand your options. A mortgage broker does not lend you money. Mortgage brokers can also help you gather the documents you'll need to complete your application, and they serve as a liaison between you and your lender during the underwriting and approval process.

Pros and Cons of Using a Mortgage Broker

Working with a mortgage broker brings potential advantages and disadvantages to consider:

Pros Cons
  • Save time: A mortgage broker may save you time by searching for lenders and finding the best rates.
  • Tap into additional expertise: Like working with a real estate agent, a mortgage broker provides industry experience you can rely on.
  • Give access to more options: A mortgage broker may find loan options you didn't know you could qualify for, such as an FHA loan.
  • Help with complex applications: A mortgage broker understands the application process and can help with complex scenarios.
  • May have significant fees: Mortgage brokers typically charge for their services, often as a percentage of the loan amount.
  • May not be necessary: You may not need or want a mortgage broker, especially if you've already chosen your lender.
  • Possible conflicts of interest: Some brokers may not present you the best options for your situation.
  • May have limited lender access: Not all lenders work with mortgage brokers.

What Is a Mortgage Broker Fee?

Mortgage brokers typically make money by charging a fee on your mortgage, paid either by you or the lender. The fee sometimes ranges from 1% to 2.75% of the loan amount. If you're paying the broker fee, it can often be paid at closing or included in the total loan amount. If the lender pays the broker fee, those costs are typically built into the cost of the mortgage you're offered.

How To Find and Choose a Mortgage Broker

To find a mortgage broker, here are some common steps to follow:

  1. Get recommendations and read reviews to find trusted brokerage options.
  2. Make sure the potential brokers are licensed in your state and in good standing.
  3. Compare multiple brokers, paying attention to their experience and specialties.
  4. Schedule an initial consultation—many brokers offer a free call or meeting.
  5. Prepare basic information about your income, credit, and budget for the consultation.
  6. Meet the broker to discuss your goals, lenders, loan types, and fees.
  7. Decide to move forward with a broker and authorize them to start shopping lenders for you.
  8. Review suggestions and ask questions as needed to feel confident in your decision.

Can I Get a Mortgage Without a Broker?

You do not need a broker to get a mortgage. You can compare lender options and make a decision based on your own research. For some, this is a way to maintain close communication with your chosen lender while reducing costs. Others might prefer brokers for guidance throughout the process and confirmation that you're getting a great deal.

Final Thoughts: How Mortgage Brokers Can Help

Mortgage brokers are one potential tool you can use to navigate the home loan process. Their role is ultimately to explore lenders and loan options on your behalf, presenting individualized recommendations. For some, brokers (and their fees) are worth it to narrow down options. Others might already have a trusted lender in mind.

Luckily, there are ways to get insights into what rate you may qualify for on your own, such as by getting prequalified. If you're ready to take the next step toward being a new homeowner, see what you could qualify for.

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Portrait of Victoria Araj

Victoria Araj is the Senior Director, Managing Editor at Freedom Mortgage. In her 20 years of working for top mortgage lenders, she’s held roles in mortgage banking, public relations, editorial content, and more. She has a bachelor’s degree in Journalism with an emphasis in Political Science from Michigan State University, and a master’s degree in Public Administration from the University of Michigan. She has spoken at several industry conferences, where she’s discussed the importance of editorial content for brands.

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